What we made.
JagCall is an AI voice agent platform — virtual receptionists that answer every inbound call, book appointments, qualify leads and handle FAQs in 30+ languages, 24/7.
We led product, design and engineering across the marketing site, the signed-in dashboard and the agent-configuration tooling. The product positions as the calm, capable receptionist a small team can finally afford.
Trusted by 4,500+ businesses, with self-serve setup in 15 minutes.
What had to be true.
Cover every call your team can't pick up — without sounding like a robot. Voices that pass for human, integrations into the calendars and CRMs that already run the business, and pricing that makes 24/7 coverage actually affordable.
And it has to set up in fifteen minutes, not fifteen days. Most of the customers are auto shops, salons, dental offices, and home services — they're not buying enterprise telephony.
How we worked.
We started with the failure modes of existing voicebots: scripts that can't handle interruptions, agents that can't book, transfers that drop. The product backlog is a list of those failure modes, in priority order.
Every agent ships with sensible defaults — booking flow, lead qualifier, FAQ — so a non-technical owner can be live in fifteen minutes and tune from there.
What shipped.
- 01Live across 4,500+ businesses with 30+ languages supported out of the box.
- 0298%+ resolution rate on common scenarios, with sub-two-minute average call duration.
- 03Self-serve onboarding from sign-up to a configured live agent in ~15 minutes.
“Our missed-call rate went to zero. People still get a human-sounding receptionist after hours, the bot books the appointment, and the team finally stopped feeling guilty about lunch breaks.”
What this project involved.
The disciplines we leaned on for JagCall. Each links to a full breakdown of how we work in that area.
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